Frequently Asked Questions

Everything you need to know about your Fibre Mood experience.

How can I track my order?

Once your order has been dispatched, you will receive a shipping confirmation email containing a tracking link to monitor your package's journey.

What is your return policy?

We offer a 30-day return window for all unworn and unwashed items. Simply visit our returns portal to generate a prepaid shipping label.

How do I choose the right size?

Each product page features a detailed size guide. We recommend measuring yourself and comparing your results to our specific garment dimensions for the best fit.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout process.

Do you ship internationally?

Yes, we ship to over 50 countries worldwide. Shipping costs and delivery times vary by destination and will be calculated at checkout.

How should I care for my Fibre Mood garments?

To ensure longevity, we recommend following the care label instructions on each piece, typically involving cold machine washes and avoiding tumble dryers.